IRONPACK

Support

We answer fast. Email support@ironpack.io

Common questions

Do I need an account?

No. IronPack works fully offline with no account. A free account adds automatic backup of your entire history and unlocks friends, leaderboards and leagues.

Can I buy packs or cards?

No, and you never will. Packs and cards are earned by training only. Pack odds are shown inside the app under "How packs work".

How do I move my data from another app?

Settings → Import CSV. Exports from Hevy, Strong and most generic formats are recognised automatically. Imported history counts for your records and charts, but never earns points or packs.

How do I back up or export my data?

Sign in and everything backs up automatically. You can also export your complete data as JSON or CSV any time from Settings.

How do I delete my data or account?

A lift is missing / something looks wrong

Email us with the exercise name or a screenshot and we'll sort it. Custom exercises can also be added in-app from the exercise picker.

Report a player

If a username is offensive or a leaderboard entry looks abusive, email us with the username. Discovery is opt-in and only mutually accepted friends ever see your activity.